Opportunity and Diversity Report Card: Consumer Banking Industry

In this sluggish economic recovery, the banking industry can serve as a solid job creator (generating 1 million jobs over the next decade) and wealth builder in our communities, particularly of color. The trend of growing racial economic inequality paired with our country rapidly becoming majority minority posses a great threat to our nation’s economic future.  Greater economic inclusion in the leading sectors of the economy is a must and is why the NAACP is committed to working with them to advance greater racial equity.

Our newly released report, “Opportunity and Diversity Report Card: Consumer Banking Industry”,  highlights key areas where the banking industry can improve to ensure their workforce, leadership and suppliers adequately reflect the demographics of the United States.

Read report here.

The report, which is based on 2011 data, reveals top management positions remain firmly dominated by white employees, despite the development of programs to increase diversity and dramatic increases in the number of highly educated minorities entering the workforce over the past 20 years. Banks also continue to struggle with diversification in their supplier purchasing, with 1.6 percent of their supplier budget being the most any bank spent on African American suppliers and 5.3 percent being the most any bank spent on firms owned by people of color. Additionally, many banks continue to create products which feature high cost credit or fee-based services.

The release of this report card comes months before a new federal rule requires banks to set "metrics" and "percentages" for diversifying their workforces and supplier pools.  The federal rule will also advise banks on how to collect data detailing how much they spend with minority- and women-owned businesses.

We have began conversations around the report with leading banks and will convene at an Opportunity and Diversity Summit in the next few months to discuss strategies for strengthening diversity and inclusion efforts moving forward.

For questions about the report card, contact Dawn Chase, Diversity and Inclusion Manager at dchase@naacpnet.org.
For media inquires and interviews, contact Nicole Kenney, Communications Associate at nkenney@naacpnet.org or 202-478-6409.